Privacy policy

Privacy Policy

Privacy Policy

At Lumerag, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from lumerag.shop.

Information We Collect

When you visit our website or place an order, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Website usage information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and notifications
  • Improve our website and services
  • Prevent fraudulent transactions
  • Comply with legal requirements

Payment Security

All payments are processed through secure third-party payment providers. Lumerag does not store or have access to your complete payment card information.

Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, and personalize content.

You may disable cookies through your browser settings, but some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Payment processors
  • Shipping providers
  • Service providers necessary to operate our business
  • Legal authorities when required by law

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Customer Support Email:
CyrillaWestrom85@outlook.com