Shipping policy
Shipping Policy
Shipping Policy
Thank you for choosing Lumerag. We are committed to providing a smooth and reliable delivery experience.
Order Processing Time
Orders are processed after payment confirmation and verification.
Processing times may vary depending on product availability and order volume.
Delivery Time
Estimated delivery time:
20-40 business days
Please note that delivery times may vary due to:
- Customs clearance procedures
- Weather conditions
- Carrier delays
- Holidays
- Other unexpected circumstances
Order Tracking
Once your order has been shipped, you will receive tracking information when available.
You may contact our customer service team if you need assistance with your order status.
Email:
Shipping Address
Customers are responsible for providing accurate shipping information.
Please check your address carefully before completing your purchase. Lumerag is not responsible for delays caused by incorrect address information provided by customers.
Customs and Import Fees
Customers are responsible for any customs duties, taxes, or import fees required by their local authorities.